Privacy policy

At Headset Warehouse, we respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect about you to process orders.

We and our associated companies may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us either by sending an e-mail message to customerservices@headsetwarehouse.co.uk.

What information do we ask for?
We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information.

How do we use the information?
When you place an order, we need to know your name, e-mail address and delivery address.

Your credit or debit card details will be obtained when you enter your card details to make your order. These are held on a secure server by HSBC who will responsible for debiting the correct amount from your card. This allows your order to be processed and fulfilled. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.

No personal data will be passed to any company outside of the PRP Telecom group, your personal information will not be passed to others..

When you place an order or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access.